Intermittent certificate errors for New Zealand customers
Incident Report for Skedda
Resolved
Between 23:00 UTC on 11 Apr 2022 and 03:11 UTC on 12 Apr 2022, some customers in New Zealand may have seen certificate errors when loading the Skedda app. The root cause was an incorrect configuration change by our hosting provider, Microsoft Azure, for a subset of POPs (Point of Presence) in New Zealand only, causing them to return incorrect responses. Other regions were not affected. The configuration change in New Zealand was reverted and the issue is now resolved. We apologize to our New Zealand customers for any inconvenience caused!
Posted Apr 12, 2022 - 01:00 UTC