[External incident] Integrations with Microsoft services (one-way sync, two-way sync, MS Teams) impaired

Incident Report for Skedda

Resolved

This incident has been resolved.
Posted Nov 13, 2026 - 21:44 UTC

Update

In line with Microsoft's latest updates, we're currently observing recovery of one-way sync and two-way sync scenarios. Customers should begin to see a higher level of reliability and success in these scenarios at this time. We continue to monitor Microsoft's remediation efforts and will provide an update within 4 hours or as events warrant.
Posted Nov 13, 2026 - 13:08 UTC

Update

We continue to monitor Microsoft's remediation efforts and will provide an update within 4 hours or as events warrant.
Posted Nov 13, 2026 - 12:18 UTC

Monitoring

Many of Microsoft's online services have been impaired for a number of hours, as the following Microsoft status page documents:

https://status.cloud.microsoft/m365/

As such, Skedda features (like one-way sync, two-way sync and MS Teams) that depend on Microsoft's services are also currently impaired. Users may experience high latencies and/or errors. Customers with one-way sync and two-way sync integrations should be able to create bookings as usual from the Skedda side, however these may not be successfully synced to the Microsoft side.

We continue to monitor Microsoft's remediation efforts and will provide an update within 4 hours or as events warrant.
Posted Nov 13, 2026 - 08:48 UTC
This incident affected: User Portal.