Delays in sending email messages

Incident Report for Skedda

Resolved

This incident has been resolved.
Posted May 27, 2024 - 15:11 UTC

Monitoring

We continue to monitor MailGun's progress as they work through the backlog. Customers may still experience some delays in the delivery of Skedda transactional messages.
Posted May 27, 2024 - 14:27 UTC

Update

We are continuing to investigate this issue.
Posted May 27, 2024 - 14:16 UTC

Investigating

Transactional emails sent from Skedda are currently experiencing delays due to an incident with our transactional email service provider, see here: https://status.mailgun.com/

We expect this to be resolved soon. Note that Skedda employs automated retry-logic for sending messages, so all messages will eventually be delivered.

We will provide another update within 30 minutes or as events warrant.
Posted May 27, 2024 - 13:46 UTC
This incident affected: Email Delivery.